Q：How to make an order on the website?
A: 
First, find the thing you want to buy, click "Buy". Then it will be put into your shopping cart. After clicking "check out", you can choose to pay buy paypal, moneybookers or bank. You can make order without registering on our website. However, if you want to check all the history records of you orders and become our vip customer, it is better for you to register on our website.

Q:How to contact us to trade when you can be online?
A:   
When you can be online, please send a letter to our email address: service@hellogamegold.com or log on our webpage to tell us that you are online, then we will ask our guy to login game to trade with you.

Q: How to trade gold with our guy in game?
A:    
Usually, when our guy login game, he will whisper you in game. He will tell you the place to trade gold, if it is very difficult or impossible for you to go the place, you can ask him to go to your land to find you.

Q: What is a pending e-check, and why do I need to wait for it to clear? 
A:    
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to hellogamegold account and then delivery can take place immediately thereafter.
 
Q: What is a Bulk Order? 
A: 
A Bulk Order is an order for large amounts. In many cases, hellogamegold can give discounts on orders of this size. To request a price quote, please contact us to tell me, and depending on current volume we will respond it for you at once.
 
Q: What is hellogamegold Affiliate Program?
A: 
hellogamegold Affiliate Program is free to join, its easy to sign-up and requires no technical knowledge. Affiliate programs are common throughout the Internet and offer website owners an additional way to profit from their websites. Affiliates generate traffic and sales for commercial websites and in return receive a commission payment. 
 
Q: What security precautions are taken to protect my personal information?
A: 
hellogamegold takes the protection of our clients personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so are we vigilant. Additionally, the information submitted will never be disclosed to any third parties.
 
Q: Why we always ask our customers to use their paypal email to write  letter to us?
A: 
The reason is that, there are to many orders in our system. When you contact us, we should should use your paypal email address to check your order. Otherwise, we cant find out your order.